Phone calls must be made during "reasonable hours" only. A lady called me from Convergent outsourcing about a Dish Network account. One of our team members will walk you through the payment process and answer any questions you may have. In full! Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. This company Is willing to settle for half of what they say I owe. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. Thank you for visiting Convergent Outsourcing to make a payment on your account. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. It may not be copied without the written permission of Ripoff Report. They are more diverse with the types of debts they collect than most collection agencies. We also understand that you may be hesitant to give your information over the phone or online. We also do not buy debts - the debt that you may owe is still owned by the original creditor. If you would like to make payment online instead of over the phone, you may do so on our website. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. I'm suprised they just won't delete it since it's paid and they were notified. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). This outsourcing the initial collections is not that uncommon. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. I owe 1,700. This profile has not been claimed by the company. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Received several calls from this Company. Many factors affect your FICO Scores and the interest rates you may receive. Make sure they're going to recall the debt. But like most debt collectors, it has a questionable reputation with its customers. Copyright 1997-2023 Ripoff Report. Your credit score will be affected by this Company. They wont respond to anything but complaints saying they have validated it which is a complete lie. I also called convergent and they only collecting on sprint behalf. If you weren't paying on it then it went to collections. See reviews below to learn more or submit your own review. Convergent Outsourcing is a legitimate debt collection company. Learn more about Convergent Outsourcing or view your account with us online. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Sent collection notice for a bill with a wireless provider I have never used. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Hiding negative complaints is only a Band-Aid. Some dont. All rights reserved. Convergent Outsourcing, Inc. is a debt collection agency. We have been in business since 1950 and are a longtime member of ACA International. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, Like it or not. If you have questions or need to make a change to your account. FTC's website on credit. Maryland Residents: This agency is licensed as NMLS ID # 930053. The agent asked some questions, and at first I thought I was talking with someone from Sprint. We appreciate the opportunity to respond to your concerns. I let him know I didnt make this bill. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They are billing me for something I've never had from them. ". Also make sure to file a complaint with your state attorney generals office. How do I get them to delete their reporting. Do you owe Convergent Outsourcing money? Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments., Work with Sprint directly if they still own the debt. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. It is on my credit report now. I have a collections account being reported by "Convergent Outsourcing". FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. All business will get complaints. If you have an account with us, were here to help! As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. All FICO Score products made available on include a FICO Score 8, and may include additional FICO Score versions. I'd only worry if they fail to indicate that you paid the debt. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. They stop taking the money out of my account and listed it as a paid debt on my credit report. Quick question! My secondary goal is to get this removed ASAP. The contact details for Convergent Outsourcing are: 800 SW 39th Street. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. After you submit your information, calls to your number will stop within 24 hours. So I wonder what step to take to file a claim against this company. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Sprint Trainer at Convergent Outsourcing . This is the best way to manage and repair your business reputation. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Why Ripoff Report will not release author information! If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I would just continue trying and hope to get someone who will delete. This is one of the reasons I love the forum, helpful recent experiences. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Many factors affect your FICO Scores and the interest rates you may receive. Somehow before I did they bought the debt and are reporting it. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. All rights reserved. For example, you may have a baby on the way or want to apply for a mortgage. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. But we can send a letter out showing settled. People would take advantge of it, skip a payment, and get a deletion. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. No luck. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. If this is the case, consider contacting a professional credit repair company. Were available to help by phone at 1-800-444-8485 or online through our contact form. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Convergent Outsourcing can only contact you under the specifications of the FDCPA. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. I paid them in full. We sincerely hope this represents a satisfactory resolution to your concerns. We value your privacy. We're available to help by phone at 1-800-444-8485 or online through our contact form. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Investigate this business and this Tom ** who could be a fake also. Bryan Sankey's Phone Number and Email Last Update. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business You can enter your email address to have a copy of the chat transcript emailed to you. Copyright 1997-2023, Ripoff Report. This is not correct as I owe no one anything or have any debt. Don't dispute again, it will come back validated. I have an old Sprint account that went into collections via Convergent Outsourcing. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. You may find that it wont budge, even after you try the strategies above. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. Do I handle the debt through Convergent? I called the Federal Bureau of Consumer Protection and filed a report. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? Maybe a pay for delete will help me save some money. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Sign up to receive our free weekly newsletter. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. I don't dispute that I ever had a Sprint account. Learn more about Convergent Outsourcing or view your account with us online. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. strict standards for business conduct. They told me that I am in debt to Sprint for over $300 I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. How those businesses take care of those complaints is what separates good businesses from the rest. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. This is what I just went through. These notices included your right to dispute the balance owed. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. The issue is, I never had an account with Sprint. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. b*** I got a letter stating I owed monies to Sprint. I was told I owed Cox communications 200 dollars from over 5 years ago. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. For more information or to verify license status, visit the NMLS Consumer Access website at Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. They might say yes or no. Be the first one to find this review helpful. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. - Send one more email to executive office asking nicely again to have it deleted. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Payment FAQs How do I find my account number? Copyright 2022 Consumers Unified LLC. After reading discussions on this forum, I spoke with Sprint and paid them directly. And lastly, seek counsel from a consumer protection attorney for a free consultation. I need some advice on how to proceed with this collection account. FAQ. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose.
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